Terms of Use

Welcome to ChronoCraft. By accessing or using our website, services, or placing an order, you agree to the following Terms of Use. These terms govern your relationship with ChronoCraft in all matters related to browsing, purchasing, and servicing our luxury timepieces.

1. Use of the Website

The ChronoCraft website is intended for personal, non-commercial use. You agree not to copy, alter, distribute, or exploit any content without prior written permission from ChronoCraft.

2. Orders and Payments

All prices are listed in Canadian Dollars (CAD). Orders placed through our website or authorized representatives are subject to availability and verification. Payments are processed securely through trusted third-party providers. A confirmation email will be sent upon successful transaction.

3. Shipping and Delivery

ChronoCraft ships both within Canada and internationally. Delivery estimates are provided at checkout but are not guaranteed. Customers are responsible for ensuring accurate shipping information and for any applicable duties or import taxes.

4. Refund & Return Policy

We are proud of the craftsmanship behind every ChronoCraft timepiece. If you're not fully satisfied, please review the following:

• Unworn standard models may be returned within 14 days of delivery for a full refund, excluding shipping costs.
• Customized or engraved watches are non-refundable unless confirmed defective.
• Servicing fees are non-refundable once services have begun.

To initiate a return, please contact us at contact@chronocraftbrand.com within the return period. Items must be returned in original condition and packaging. Refunds are typically issued within 10 business days of product inspection.

5. Intellectual Property

All content found on the ChronoCraft website — including product designs, logos, imagery, and written materials — is protected intellectual property owned by ChronoCraft or its affiliates. Any unauthorized use is strictly prohibited.

6. Limitation of Liability

ChronoCraft shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All watches are covered under applicable warranties as provided at the time of purchase.

7. Modifications to Terms

ChronoCraft reserves the right to amend these Terms of Use at any time. Continued use of the website or our services constitutes acceptance of any changes. Please check this page periodically for updates.

8. Contact Information

Operator: ChronoCraft
Address: 55 Avenue Road, Suite 2250, Toronto, ON M5R 3L2, Canada
Phone: +1 437-962-8473
Email: contact@chronocraftbrand.com
Business ID: 949725304

If you have any questions about these Terms of Use, please reach out. Our customer care team will be happy to assist.