Business Model

ChronoCraft is a Canada-based luxury watchmaker dedicated to the creation, servicing, and preservation of fine timepieces. Our business model is rooted in precision engineering, artisanal excellence, and heritage-driven innovation. We provide a comprehensive suite of horological services — from bespoke manufacturing to certified aftercare — blending Swiss methodology with Canadian refinement.

1. Watch Production

Every ChronoCraft watch is handcrafted in Switzerland and refined in Canada using superior materials and time-honoured techniques. Our master watchmakers oversee each of the 100+ production stages, from mechanical assembly to final finishing, ensuring enduring performance and elegance.

• Mechanical and automatic calibres in signature and limited editions
• Customization options including engravings and exclusive dial choices
• Swiss-certified performance and multi-stage quality control

2. Servicing and Maintenance

We offer premium maintenance plans tailored for both collectors and daily wearers. Services include deep cleaning, regulation, polishing, part refurbishment, and full movement restoration — carried out in certified Canadian service facilities by experienced professionals.

3. Pricing and Payment

All pricing is transparent and shown in Canadian Dollars (CAD). Secure payment methods include major credit cards and Interac. Custom pieces and heritage restoration projects are priced individually following consultation.

4. Warranty and Certification

Each new ChronoCraft timepiece includes an international warranty. Serviced watches are accompanied by a detailed service report and optional certification. We uphold full transparency, documentation, and commitment to long-term excellence.

5. Collaborations and Legacy

ChronoCraft collaborates with master horologists, renowned designers, and cultural institutions to celebrate and evolve the art of timekeeping. Limited collections and co-designed pieces are released seasonally as part of our legacy series.

6. Contact and Legal Information

Operator: ChronoCraft
Address: 55 Avenue Road, Suite 2250, Toronto, ON M5R 3L2, Canada
Phone: +1 437-962-8473
Email: contact@chronocraftbrand.com
Business ID: 949725304

For inquiries regarding bespoke commissions, servicing, or partnerships, our dedicated support team is here to assist. At ChronoCraft, excellence is not a goal — it is our guarantee.